Register for online banking and pay your bills online from anywhere with an internet connection. He received a receipt slip, which he kept as proof of the deposit, but the money was never debited to. Jan 10, 2016 you have lost your cheque book, hence you must first approach your bank and inform the bank of this fact. Cheque orders can take 23 weeks depending on processing times and canada post delivery timeframes. Incorporated in the hong kong sar with limited liability date loststolen chequecheque bookcashier order co report form the manager hsbc, bangladesh branch d d m m y y y y detail of the account holder. Forms and downloads if youre looking for a specific form or download, you should be able to find it here. Please check that the individual or company is willing to accept renminbi cheques as a means of payment. Each echeque returned due to insufficient funds 3 exceeding rmb cheque limit 4. If you have thrown them all away, just go into any hsbc high street branch with your cheque book so they can discover the account type and ask for one with a bit of digging, you can usually find details of account charges on the banks web site, however they often have so many different types of account that finding the bright one can take. Business hours hong kong time transfer within hsbc hong kong dollar bank account 24 hours. Download application forms for hsbc credit card, loans, mortgages, balance to incomebti, business banking and more in our form center online. How do i report a lost, stolen or damaged cheque book and.
Feb 21, 2005 my son has an hsbc account and recently deposited a. I need to cash a cheque from a company i did freelance work for. I know there is already a question called savings account vs. Delete or amend a pending or oneoff payment in france. View and manage the accounts on which you have power of attorney. In a continued effort to safeguard online banking transactions, hsbc requires full 128bit encryption for personal internet banking use. With a current account, you can manage your money and write cheques for. With dualpassword logon, you can access the following selected hsbc internet banking services. Crossboundary echeques services bochk customers can now issue hkd, usd, and rmb echeques via internet banking and mobile banking, and then deposit online with banks in guangdong province including shenzhen via the online.
How do i order a cheque book or payingin book using online. Making foreign currency or renminbi transfers to some hong kong banks will be charged hkd50. Bank means the hongkong and shanghai banking corporation limited, india, a company incorporated under the companies ordinance of the hong kong special administrative region hksar, having its registered office at 1, queens road central, hong kong and its india corporate office at 5260 mahatma gandhi road, fort, mumbai 400 001 hereinafter. In case of loss of a cheque book you will have to immediately submit to your branch an application in the prescribed format with a copy of gd entry from local police station regarding the loss of your cheque book. The amount will be confirmed on the instruction acknowledgement, which you will see in the personal internet banking message centre. Dormant basic current account no activity for 12 months and above. However my new cheque books with scb are in bearer form only, and i would have to add in the cross for ac payee only.
Youll normally have to wait three working days after you pay the cheque in for it to clear unless you ask us to send it for special presentation. All banks in singapore that clear sgd and local usd cheques have implemented an online imagebased cheque clearing system called the cheque truncation system cts from 12 july 2003. Visit us in branch with your account details as shown in your cheque book. You can actually request cheque books with either ac payee only already preprinted or just uncrossed or bearer with hsbc. The respective maximum sublimit for local atm and personal internet banking are hkd400,000, and. If you forget a password, please click forgot your passwords. If you have personal internet banking access in another country, you can access the existing hsbc mobile banking app, and use the country selector tool to determine if mobile. Click here for more currencies and denominations information. My son has an hsbc account and recently deposited a.
Frequently asked questions customer service hsbc bank usa. Hsbc hong kong offers a range of bank accounts with 247 online banking services for investments, insurance, credit cards, loans, mortgages and savings. Form download centre hsbc hong kong commercial banking. Sweeping from hong leong flexi fixed deposit to hong leong flexi one account. If the account you are trying to order a cheque book or payingin book for is not listed, then your cheque payingin book preferences have not been recorded for that account and you will need to contact. A lot of people know that hsbc is a bank, but not many realize that hsbc stands for hong kong and shanghai banking corporation.
Transfer funds from your account with hsbc or deposit cash cheque to settle your credit card account at any hsbcs atm in hong kong. Lost or stolen card credit cards and debit cards hsbc uk. If you give us the wrong details when you ask us to make a payment from your account, the payment could be delayed or go to the wrong account. Hong kong whats the difference between current account. Depends which bank is issuing the cheque and what currency as well. If the account you are trying to order a cheque book or payingin book for is not listed, then your chequepayingin book preferences have not been recorded for that account and you will need to contact. Lost cheque book what should i do if i lose my cheque book. Hsbc takes every precaution to keep your online experience safe. Are we going to have a hard time to cash the cheque even if we have proper. Marked cheques refer to valuation of singapore dollar cheques on the same day. Transfer within hsbc credit card account 9am 8pm mon fri 9am 5pm sat transfer within hsbc foreign currencies and renminbi exclude usdcombination passbook savings. The hongkong and shanghai banking corporation limited, india hsbc india.
You can apply for your cheque book by selecting the cheque book reorder link provided in the acknowledgement slip after your account application. You can stop a cheque as long as you ask us before 1. Encryption is a process that transforms sensitive information into a string of unrecognizable characters before they are sent over the internet. Hsbc hong kong accounts and hang seng accounts via local atms only that are not linked to your atmcredit cards. Find the answers to the most frequently asked questions about hsbc online banking and get all the. Renminbi cheques can be issued to individuals and companies in hong kong with a valid renminbi account which can accept renminbi cheque deposits.
How to write a cheque in hong kong flyertalk forums. However, if, in its discretion, hsbc accepts such an instruction notwithstanding that not all of the requested details are provided, hsbc will not be liable for any losses that the account holder may incur. There are times when its nice to do your banking in person. Have questions on how to manage your hsbc accounts, cards or finances. To update your personal information before placing a cheque order andor the cheque order is being mailed to an address outside canada, please contact us at 1888310hsbc 4722 or visit a branch. For further questions regarding the security device, call 852 2233 3033 for hsbc jade customers, 852 2233 3322 for hsbc premier customers, 852 2748 8333 for hsbc advance customers, 852 2233 3000 for other personal banking customers. You must immediately write a letter to the concerned banker instructing stop payment of the same. How do i order a cheque book or payingin book using. You have lost your cheque book, hence you must first approach your bank and inform the bank of this fact. If the cheque is in hkd and from another local hsbc account, it should show up in the other persons account the following day, but the funds may not be accessible for about 24 hours from when you deposit it, based on my experience note. Use hsbc phone banking to gain access to the full range of our automated banking and. Connect your finances to your life with hsbc premier.
And with effect from 22 may 2017, all transactions on hsbc credit cards which are converted via dcc will be subject to a fee of 1% of the converted transaction amount. If that happens, we wont be liable for any losses or. An inactive bank account poses a specific fraud risk and in some cases might be. Ive done the same thing many times, you just need to make sure that the check is made out in your name or to cash, you go to a hsbc bank and the cheque is not crossed. This screen provides you with the ability to order a new chequebook or payingin book. If you report it, well cancel it straight away and send you a new one. The active account is permanently displayed at the top of the screen. He received a receipt slip, which he kept as proof of the deposit, but the money was never debited to his account. Hsbc customer service hotline on 852 2233 3000 or visit a nearby branch to fill in a form.
Act now to experience the fast and convenient echeques services by logging in internet banking or mobile banking. He insist to send us a cheque from his account with the hk banksome spending money for the kids. Malaysia, united kingdom, canada, hong kong macau, malta, singapore. Hsbc hong kong accounts, insurance, credit cards, loans. Online banking helpdesk chat online with one of our advisors. Youll receive a new card by post within 57 working days in the uk and within 10 working days if youre abroad. American express travelers cheques are available in 7 foreign currencies and various denominations in hong kong and macao. With a current account, you can manage your money and write cheques for daytoday payments, giving you more flexibility in managing your cash flow and. Hi, basically i lost my cheque book, so i called hsbc and ask them to send me a new book and if they could cancel my old cheque book just in case its somewhere where it shouldnt be the hsbc person told me thats fine and a new cheque book is on its way. Issued by the hongkong and shanghai banking corporation limited. Find the answers to the frequently asked questions. Forms and document download hsbc hk hsbc hong kong. A bank routing number is a ninedigit number, also called an aba routing number or routing transit number, and is used by us financial institutions to send and receive electronic transactions between banks.
If i dont find it by the time i move out, could anyone do it anything with it, like sign it, and pass themselves off as me, or use my bank details. Each e cheque returned due to insufficient funds 3 exceeding rmb cheque limit 4. Sep 11, 2007 if you have thrown them all away, just go into any hsbc high street branch with your cheque book so they can discover the account type and ask for one with a bit of digging, you can usually find details of account charges on the banks web site, however they often have so many different types of account that finding the bright one can take. Please complete in block letters name of the account holders account number.
Cheque book s hashave not been presented, and remains unpaid, when such instructions are received by hsbc. If you discover a problem with your debit or credit cards, call our emergency number to cancel your cards. If youre looking to cancel an individual cheque, you can notify us in online banking. Youll need to give us enough information to identify the chequebook, such as the number of any of the cheques. With hsbc france, access to online banking and benefit from secure online banking. However, some transactions can only be processed during certain hours. To order a cheque book, all you need to do is to click the order cheque book option in the services menu. Let us know your card is missing so we can cancel it immediately. No charge for the first 2 cheque books in a calendar month except for stamp duty of rm0. You will have to input the account number select through the dropdown menu and click the submit button you will get an acknowledgment on screen.
I know very well what the difference between a checking account and a savings account is supposed to be in the us mainly that you are not able to withdraw from a savings account more than 6 times in a. The oldest trick in the chequebook current accounts. If you want to cancel a chequebook or cannot use online banking, call us if youre registered for telephone banking, or contact any branch. My fatherin law, lives in us, but has a bank account with one of the hong kong bank. Making hong kong dollar or renminbi transfers to most of the banks in hong kong is free. Cheque clearance has been an essential operation of a. Youll have to pay to do this, unless your cheque book or a cheque from it has been lost or. Apr 24, 2011 it is hard to believe that you keep your cheque books signed in advance it is a grievous mistake, if you really do so. To report a lost, stolen or damaged cheque book and to order a replacement, please contact. Online banking help online banking questions hsbc hk. The cheque will be in hkd and i want to cash it in hkd when im visiting hk in a week, but i dont have a hk bank account.
You may be charged if you call from outside the uk. Click here to download hong kong monetary authoritys eleaflet smart tips on using automated teller machines. We are proud to be the first bank in hong kong to offer you a choice of two logon options to help you manage your finances with even more flexibility and convenience. Pretty much any major bank will cash a travelers check or a certified check, but if you are talking about a regular check, you will likely have to use a bank that has branches in both the u.
If your card has been lost or stolen, take action as soon as possible. You may therefore assume that hsbc is an asian bank, but in actuality hsbc is a british bank as it was founded when hong kong was one of its colonies in 2865. What if i forget my personal internet banking username. To order a cheque book or payingin book online you must have previously ordered one for that account through telephone banking. According to the hong kong monetary authority hkma, 500,000 cheques were processed each day amounting to 31 billion dollars in hong kong payment, clearing and settlement systems in hong kong, 2011. Report a lost or stolen card and order a replacement. Ive lost my cheque book in my room right now and often things never turn up in this room even though its the size of a bathroom. With cts, cheques are scanned when deposited and their electronic images, instead of the physical cheques, are transmitted throughout the entire clearing cycle. Business hours hong kong time transfer within hsbc hong kong dollar and renminbi bank account. Manage your money by agreeing an arranged overdraft facility and keeping within its limit. Book an appointment at your nearest branch prior to your visit.
Your chequing account number which can be found on your existing cheques or by accessing your estatement in your personal internet banking profile. What are the actions, i can take if i lost my check book. My original hsbc cheque book with powervangtage had ac payee only which is also the standard in the uk. Can issue an echeque with amount up to your preset daily transfer limit of nonregistered accounts via personal internet banking, which is capped at hkd400,000 per day must be addressed to a payee and deposited with a bank accepting echeques. When you register the online banking at first time, you can choose to order a security device. The app is only available to hong kong hsbc personal internet banking users, but you will be able to see your globally linked accounts in the hsbc hk mobile banking app. When you pay a cheque into your account from a customer of another branch or bank, we send it to that other bank or branch to get the payment. This is a fee imposed by visa, mastercard or such other card scheme association as the case may be.
This limit is shared by phone banking, internet banking, local atm and overseas atm. Can be used to make hong kong dollar, us dollar and renminbi payments. You can also stop cheque payments, make statement requests, order a cheque book. American express travel service offices also offer a variety of foreign currencies to help with your travel needs. Checking the serial number of the cheque against those on my existing cheque book it soon became clear that a new cheque book had been sent to me by my bank, hsbc, and was intercepted in the post. What is the swift code and other information needed to do a telegraphic transfer tt from an overseas bank to your account with hsbc hong kong. It is necessary that you should apply the bank for stop payment of the cheques leaves from that cheque book. The cheque book will be mailed to your address registered with the bank.
Forms and downloads help and support center hsbc sg. The oldest trick in the chequebook current accounts the. It is hard to believe that you keep your cheque books signed in advance it is a grievous mistake, if you really do so. Just go to the manage accounts tab and select the view all online services button the scroll down to the stop a cheque link. The cheque collection policy enumerates the procedure and compensation to be paid in the event the cheque presented for collection has been lost in transit. We are proud to be the first bank in hong kong to offer you a choice of two. If it does expire and you havent received a new card, youll need to contact our lost or stolen team. What are my rights if the cheque that i deposit gets lost. Youll have to pay to do this, unless your cheque book or a cheque from it has been lost or stolen. Have a question about our banking services or want more information. What are my rights if the cheque that i deposit gets lost in. Youll need to show some id when you cash the cheque, a passport or hkid is fine. Corporate atm card dbs corporate banking hong kong. You may stop a cheque provided the cheque has not already been paid by making a stop payment request at any hsbc branch, or by calling us on 852 2233 3000.